How do you make sure you get the best from your machines?
I highly recommend using Engine Service Records. I have them for both the two-stroke and four-stroke engine machines. They’re brilliant for keeping a lot of useful information relating to your machinery and servicing in one place.
Another way to ensure you don’t get the most from your two-stroke machine is to get the ratio of oil to petrol wrong. It’s so easy to get wrong, but it’s also easy to get right! A small two-stroke engine like a blower - which is an essential bit of kit - doesn’t have a separate oil reservoir and petrol container like a four-stroke does. In the larger engines you’ve got a petrol container and an oil container and they don’t mix, but in the smaller engines it all goes into one tank: the oil to lubricate the engine and the petrol to fuel it, so you’ve got to mix it first and the ratio varies from 25:1, 32:1, 40:1 and 50:1.
It was such a common question from followers that I designed a series of handy tables on various ratios for small two-stroke engines on the subject. You can find those, and some printable Engine Service Records, on my website.
What’s the biggest misconception you come across?
Other people’s misunderstanding about the job – that it’s ‘just a bit of grass’. That ‘bit of grass’ also needs aerating to increase the air circulation in the root zone, reduce the incidence of disease, improve the uptake of water and nutrients and reduce soil compaction. You need to scarify it to remove the surface thatch without damaging the healthy grass, then there’s the balance of fertilisers and weed and disease control, among many other things!
Another misconception is that one machine fits all... it definitely doesn’t! You won’t get the finish you want by using a three-blade machine to mow out the brambles and cut down two-foot-long roughs, for example. It’s not what it was designed for and you’ll just damage the machine. You need the right tools for the job. Our YouTube channel spends time educating people on how to use the machines to the best of their advantage as this can oftentimes be overlooked, and this safeguards the investment too.
What piece of advice would you give those starting out with their own business in the industry?
Knock-backs happen but it’s not personal. At some point, you will probably lose a contract. It will be hard, but you have to realise that, more often than not, it will be because there’s a committee of people voting and someone else has come in cheaper than you. Build from the ground up with a sense of worth and value and believe in yourself, it will all come good.
What are your top tips for business success?
- Be prepared to work hard
- Put the customer first and focus on service
- Make good machinery choices
- Enjoy it
So, what’s next for you?
In October 2019, I was invited to SALTEX to be a speaker at Learning Live. They wanted me to speak about Groundsmanship in the media and since then the direction of my career has put me in front of people who know an awful lot about specific subjects. For example, I’m filming with Sally Jarrett and Collier Turfcare soon, about using chemical compounds in turf renovation. With opportunities like that, it felt right to up my understanding in certain subjects too so I’m doing a foundation course at Myerscough College.