Privacy Policy

At Kawasaki Motors Europe N.V. (“KME”) we intend to give you as much control as possible over your personal information. When you visit any of our websites we may need to collect information from you, such as your name, email address, IP address or location data.

KME will let you know before we collect personal information from you on our websites. If you choose to give us personal information via our websites that we may need -- to correspond with you in order to provide you with a service or product that you have ordered or to provide you with a subscription, for example - we will let you know why we are collecting such information and how we will use such information.

KME websites may contain links to other websites. KME is not responsible for the privacy notices or the content of such websites.

KME respects the privacy of everyone who visits our website. Please read this privacy policy carefully so that you can understand how KME collects and uses the personal information that you provide to us.

1. What does this privacy policy cover?

This privacy policy covers the use of your personal information which is collected through or in connection with KME’s websites. The type of personal data collected can be: name, address, telephone number and email.

KME will not be responsible for the privacy notices and practices of other websites even if:

a) you accessed the third party website using links from our website; or
b) you linked to our website from a third party website.

KME recommends that you check the notices of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

2. Who is responsible for the personal information collected on KME’s websites?

KME controls the personal data collected on KME’s websites. Therefore under the terms of the General Data Protection regulation, KME is the controller of the data you have provided.

3. How will your personal information be used?

The personal data KME may collect in KME’s websites may be used in order to carry out our obligation arising from any contracts entered into between you and KME including:

  • responding to queries or requests submitted by you

  • processing orders or applications submitted by you

  • administering or otherwise carrying out our obligations in relation to any agreement you have with us

  • anticipating and resolving problems with any goods or services supplied to you

From time to time, if previously approved by you KME would like to use the information you supply to us for:

a) market research and tracking of sales data
b) informing you about our products and services, which may include contacting you by telephone or giving your personal information to KME affiliate offices and companies, which may be located outside the EEA (subject to the below limitations relating to transfers of personal information outside the EEA), to enable them to send you information which may be of interest to you.
c) create products or services that may meet your needs, therefore KME may ask from time to time if you would like to take part in one of our surveys.

If at any time you wish that KME stops using your information for any or all of the above mentioned purposes, please let us know by sending an email to engines@kawasaki.eu KME will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

4. Will your data be transferred to third parties?

As part of the products and services offered to you through our websites, the personal information you provide to us may need to be transferred to countries outside of the European Economic Area ("EEA"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA.

As KME is subsidiary of a Global Organization, Kawasaki Heavy Industries we may need to transfer your data to our head office or other subsidiaries which are located outside of the EEA. If KME intends to transfer your information outside of the EEA in this way, KME will take steps to ensure that your privacy rights continue to be protected and will ensure that adequate safeguards are in place. KME will only transfer your personal information outside of the EEA where KME has valid legal basis for doing so, for example where KME has obtained your express consent or where the transfer is necessary for the performance of the contract.

Except as set out in this privacy policy, KME will not disclose any personally identifiable information without your permission unless KME is legally entitled or required to do so (for example, if it is necessary to comply with a legal obligation or for the purposes of prevention of fraud or other crime) or if KME believe that such action is necessary to protect your vital interests or those of any other person.

When signing up to our Newsletter, the personal information you provide to us may need to be transferred to third parties in order to provide you with the requested service or product. In such case, KME will take all necessary steps to ensure that your privacy rights continue to be protected and will ensure that adequate safeguards are in place.

5. Does KME use Cookies?

KME may store some information (commonly known as a "cookie") on your computer when you look at our websites. KME is able to read these cookies for information purposes when you revisit our websites. The type of information KME collects as a result of a cookie being accepted by you is specific to your computer and includes the IP address, the date and time the computer visited the websites, what parts of our website were looked at and whether the web pages requested were delivered successfully.

KME uses the cookie information to improve our knowledge of the use of our website and to enable us to be able to ascertain whether the website is operating at an optimal level. This allows KME to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

What cookies do we use?

_ga, _gid, _gat_UA-41303640-1:
These are cookies used by Google to make notes of what you’re doing on the Website.  They are totally anonymous and don’t save or send any personally identifiable information at all. Read more…

__cfduid:
Used to override any security restrictions based on the IP address the visitor is coming from.

ARRAffinity:
Allows the service to choose the right instance the user was using to serve subsequent requests made by that user.

__RequestVerificationToken:
It prevents from anybody to forge a link and have it activated by a powered user.

yourAuthCookie:
This cookie keeps you logged into the login sections of our website so that you do not need to re-enter your login details more than once during your visit to the site. It expires when your browser closes.

ASP.NET_SessionId:
A cookie which is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests.

cookieconsent_status:
Keeps track of users choice for the Cookie Consent message.

agreedTerms:
Keeps track of users choice for the agreeing to terms and conditions.

Can I turn cookies off?
Absolutely. It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, this will likely affect your website experience; for instance we cannot tell if you are signed in without using cookies.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these setttings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

6. What are your rights regarding the personal information you have provided to KME?

Under the applicable Data Protection Legislation you have several rights regarding the use of your personal data which KME respects and does it’s outmost to guarantee.  If you want to know more about your rights please check this link: https://www.eugdpr.org

7. Will these privacy notices change?

From time to time KME may make changes to this privacy policy. If KME makes any substantial changes to the way in which KME uses your personal data, KME will post these changes on this page and will give you the opportunity to adjust your preferences if necessary. Please check our privacy policy on a regular basis.

8. Who should you contact if you have any questions or complaints?

For questions, comments, requests, complaints regarding this privacy policy or the use of your personal data, please contact Kawasaki Motors Europe N.V. Engine Department, 1 Dukes Meadow, Millboard Road, Bourne End, Bucks, SL8 5XF or email engines@kawasaki.eu